Manage Your Loan
Application in Progress?
Are you still working on your application? Log in to our application portal, powered by Sparrow, and pick up where you left off.
Completed Application?
Have you already submitted your application but need to upload documents or finalize your loan? Log into your MyAccount portal, powered by Campus Door.
If the benefitting borrower is a NH resident who applied for an in-school loan then you will most likely .
If the benefitting borrower is not a NH resident or the application is for a refinance loan, then you will most likely .
If you have tried logging into both Campus Door portal links above but are unsuccessful, we are here to help you. Call or email us at (855) 887-5430 and loansupport@GraniteEdvance.org.
Already have a loan through us?
Borrowers with Federal Family Education Loan Program loans (FFELP) should contact Nelnet at or via phone at (888) 486-4722. Nelnet is available Mondays 8 a.m. – 9 p.m. ET, Tuesdays and Wednesdays 8 a.m. – 8 p.m. ET, Thursdays and Fridays 8 a.m. – 6 p.m. ET.
Borrowers with private loans (ŷֳ, EdvestinU, Tree, Leaf) should contact Firstmark Services at or via phone at (844) 399-7535. Firstmark Services is available: 8 a.m. – 9 p.m. ET Monday through Friday.
Need help?
Our loan support team is here to help.
